Account & Data Deletion Center
Manage your personal data rights, purge your Stress Monitor responses, or permanently delete your account under Indian data protection laws.
Your Right to Erasure (DPDPA 2023)
Under Section 12 of the Digital Personal Data Protection Act, 2023 (DPDPA), you have the right to request the erasure of your personal data when it is no longer necessary for the purpose for which it was processed.
What Is Permanently Deleted
- Your login credentials and account identity in Clerk.
- Your profile record, name, and email details in our database.
- All 25 Stress Monitor answers, category breakdowns, and scores.
- All AI Wellbeing Companion conversation logs and message histories.
- Cached assessment progress in your active browser.
What Is Statutorily Preserved
- Under Section 128 of the Companies Act, 2013, the Central Goods and Services Tax Act, 2017, and the Income Tax Act, 1961, completed transaction invoices and Razorpay payment reference IDs are preserved for mandatory tax audit compliance (typically 8 years).
- All retained financial records are permanently detached and anonymized from your user profile.
Guest Self-Assessments & Data Deletion
If you have an active account, please sign in first to execute an automated self-service deletion. If you used our Stress Monitor as a guest without creating an account, follow the instructions below.
Option 1: Sign In for Immediate Deletion
If you have an existing account, signing in allows you to verify your identity and trigger an immediate cascading erasure of all stored records.
Log in to Delete AccountOption 2: Submit a Guest Deletion Request
If you submitted scorecard answers as a guest using an email address, email our privacy desk to request manual removal of matching records:
support@thrivewellcircle.com
Subject Line:Data Deletion Request - Guest Assessment